At GRITSOX, we stand behind the quality of our products and want every customer to be fully satisfied. Please review our policy below so we can assist you quickly and efficiently.
Requests must be made within 30 days of purchase.
Products must be unworn, unused, and undamaged to qualify for a return or exchange.
Defective Product Refunds
If your item arrived damaged or defective, please provide a clear photo of the issue.
In some cases, we may require the item to be visually inspected at our facility before a refund is approved.
Please include your order number with all return/refund requests.
Refund Timeline
Approved refunds are processed within 3–10 business days.